Terms of Service

Effective Date: May 2026

These Terms of Service govern your use of riomg.com and your communications with Rio Management Group, LLC through the website, phone, email, text message, tenant portal, lease or application documents, written authorization, verbal consent, mail, or other business channels.

1. Business Information

Rio Management Group, LLC provides management services with a focus on commercial real estate asset management, tenant communication, vendor coordination, and property-related business administration.

Rio Management Group, LLC
4505 S. Wasatch Blvd, Suite 350
Millcreek, UT 84124
Phone: 801-273-1500
Email: website@riomg.com

2. Use of This Website

This website provides general information about Rio Management Group, LLC and ways to contact our office. You agree not to misuse the website, attempt unauthorized access, submit false or misleading information, interfere with website operation, or use the website for unlawful purposes.

Information on this website is provided for general business and informational purposes only. Website content may be changed at any time without notice.

3. No Emergency Service

The website, email address, contact forms, and general business communication channels are not intended for emergency communications. For emergencies, call 911 or the appropriate emergency service provider. For urgent property-related matters, use the emergency or after-hours procedures separately provided to you, if applicable.

4. Communications With Rio Management Group, LLC

By contacting Rio Management Group, LLC or providing contact information to us, you authorize us to respond using the contact information you provide, including by phone, email, mail, tenant portal, or text message where permitted.

Rio Management Group, LLC may communicate with tenants, applicants, vendors, property representatives, lenders, and other business contacts regarding property-related matters, account matters, scheduling, maintenance or service coordination, lease or application matters, vendor coordination, notices, reminders, and other business-related communications.

5. Text Messaging Terms

Rio Management Group, LLC may send business-related text messages to individuals who have provided consent or where otherwise permitted. Messages may include property-related notices, tenant communications, appointment or service confirmations, maintenance or vendor coordination, account reminders, payment-related reminders, lease or application communications, and other service-related or business-related communications.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages. Reply HELP for help. You may also contact Rio Management Group, LLC at 801-273-1500 or website@riomg.com.

Consent to receive text messages is not a condition of doing business with Rio Management Group, LLC.

After you opt out, Rio Management Group, LLC or its service provider may send one final message confirming that your opt-out request has been processed. After that confirmation, no further text messages will be sent unless you later provide consent again or otherwise initiate communication where a response is permitted.

Wireless carriers are not liable for delayed or undelivered messages.

6. Messaging Compliance and Concerns

Rio Management Group, LLC intends to comply with applicable text messaging requirements and guidelines, including applicable CTIA messaging guidelines, consent practices, opt-out practices, and help-response practices. To report concerns regarding text messages from Rio Management Group, LLC, contact us at 801-273-1500 or website@riomg.com.

7. How Text Messaging Consent May Be Collected

Individuals may consent to receive text messages from Rio Management Group, LLC through lease or application documents, tenant portal settings, written authorization, verbal consent, or other business communication processes. Rio Management Group, LLC or its service providers may maintain records of consent, opt-in status, opt-out requests, and related messaging activity.

Text messaging consent applies only to communications from Rio Management Group, LLC and is not transferable or assignable to another unrelated sender.

8. No Marketing Text Messages Without Appropriate Consent

Rio Management Group, LLC primarily sends service-related and business-related communications. If Rio Management Group, LLC ever sends promotional or marketing text messages, those messages will be sent only where appropriate consent has been obtained.

9. Privacy Policy and Information Sharing

Your use of this website and your communications with Rio Management Group, LLC are also governed by our Privacy Policy. The Privacy Policy explains how Rio Management Group, LLC may collect, use, retain, and share information.

Rio Management Group, LLC does not share, rent, or sell personal information or mobile information for marketing or promotional purposes.

View our Privacy Policy.

10. Third-Party Services

Rio Management Group, LLC may use third-party service providers, software platforms, communication providers, hosting providers, tenant portals, payment processors, maintenance or vendor systems, analytics tools, and other business systems to operate its website and provide business communications.

Third-party websites, portals, or services are governed by their own terms and privacy policies. Rio Management Group, LLC is not responsible for the content, availability, security, or practices of third-party websites or services that it does not control.

11. Intellectual Property

The website content, design, logo, text, graphics, and materials are owned by or licensed to Rio Management Group, LLC and may not be copied, reproduced, distributed, or used without permission, except as allowed by law.

12. Accuracy and Availability

Rio Management Group, LLC makes reasonable efforts to keep website information accurate, but does not guarantee that all website content is complete, current, or error-free. The website may be unavailable from time to time due to maintenance, hosting issues, technical problems, security measures, or circumstances outside our control.

13. Termination or Restriction of Access

Rio Management Group, LLC may restrict, suspend, or terminate access to website features, communication services, or messaging services for misuse, unlawful activity, violation of these Terms, security concerns, or other business or operational reasons.

14. Limitation of Liability

To the fullest extent permitted by law, Rio Management Group, LLC is not liable for damages arising from your use of, inability to use, or reliance on this website, website content, third-party links, or electronic communications, except where liability cannot be excluded under applicable law.

15. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law principles.

16. Changes to These Terms

Rio Management Group, LLC may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date. Continued use of the website or continued communication with Rio Management Group, LLC after updates are posted means the updated Terms apply.

17. Contact

For questions about these Terms of Service, contact: